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Error Da Vinci Tools not working

Vladimir 5 years ago • updated by Supermetrics Support Team 5 years ago • 3

I have the following errors. Da Vinci Tools are loaded, but don't work

Image 90


Image 89

Image 91

Answer

Answer
Fixed
Supermetrics Support Team 5 years ago

A new release is being deployed at this time. Since I have made quite significant changes and optimization - and I wasn't able to reproduce the problem - please make sure you have the latest version (Polymath v2019.6.19) and let me know if you still run into this issue.

Under review
Supermetrics Support Team 5 years ago
Started
Supermetrics Support Team 5 years ago

Could this be because you are running in Incognito mode?
In any case, I have made lots of improvements in the upcoming release. I'm not currently able to reproduce this problem. I might park this until the next release comes out.

Answer
Fixed
Supermetrics Support Team 5 years ago

A new release is being deployed at this time. Since I have made quite significant changes and optimization - and I wasn't able to reproduce the problem - please make sure you have the latest version (Polymath v2019.6.19) and let me know if you still run into this issue.

Customer support service by UserEcho