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Fixed

Reverse transaction doesn't work

Łukasz 5 years ago • updated by Supermetrics Support Team 4 years ago • 6

Hello! I have problem with reverse transaction in analytics. I would like to refund some transactions, but it doesnt work. it's still loading on "Creating measurement protocol hit" stage. For measure transaction I use standard ecommerce. Thanks!

Łukasz 5 years ago

Here is some information from console. I use 2020.3.26 version of da vinci tools.

Under review
Supermetrics Support Team 5 years ago
Started
Supermetrics Support Team 5 years ago
Marco Battaglia 5 years ago

The same happened to me :( Can you please let us know when you'll fix this?

+3
Supermetrics Support Team 5 years ago

The fix is currently being approved.

+2
Fixed
Supermetrics Support Team 4 years ago

Customer support service by UserEcho