0
Fixed

Weird "activity spinner" icon in Google Ads

Henrik Söderlund 5 years ago updated by Supermetrics Support Team 5 years ago 2

Whenever an action is performed, Da Vinci changes the native activity spinner to something that looks really buggy. This has been seen the last month or two on our end. See the blue spinner icon (it spins too) below (highlighted with pink marker square).

Image 168

Answer

Fixed for next release! It as a simple CSS conflict.

0
Fixed

invalid regex error on non-regex field

John McGowan 5 years ago updated by Supermetrics Support Team 5 years ago 2

Hey Stéphane! I'm assuming this is a Da Vinci Tools error and not a GTM error? I see a popup showing a regex error when I've specified for the condition to be 'contains' instead of 'matches RegEx'. See screenshot:

Image 165

This was fixed easily with the following, but still thought I'd raise it :)

Image 166

Answer

Fixed for next release!

0
Fixed

HeatMap Problem

kontakt 5 years ago updated 5 years ago 14

I've have a major problem with Heat Maps. They doesn't work either on mac or windows with the latest version od Da Vinci Tools.

Is there any update comming?

Answer

Fixed for next release. The HeatMap feature parses the numbers shown in the report. Some locales, like Polski, use a space as the thousand separator and this was causing some parsing issue. Eventually, I might get the metric values directly from the underlying JavaScript data structure.

0
Fixed

Injector not injecting on sites with GTM already enabled.

James Cottrill 5 years ago updated by Supermetrics Support Team 4 years ago 10

I'm currently not able to inject onto any sites with GTM already enabled


It looks like the fix to Julius' bug has created a bug in whilst injecting on sites with GTM already enabled.

Answer

Ok - I just double checked:

  • I picked any GTM container, clicked on the Inject button, and typed stephanehamel.net
  • I opened a new browser tab and navigated to stephanehamel.net
  • The browser console says "Da Vinci Tools: Injected GTM container GTM-ABC123 - other containers are blocked."

Please do the following:

  • check if there are any errors in your browser console where a container should be injected
  • type chrome:extensions in a new browser tab, enable "Developer mode" (switch at top right of page)
  • for Da Vinci Tools, click on the "htm/background.htm" link - this will open a debugging/trace window similar to a browser debug console where you can see if there are any errors.

Let me know if you see anything special. You should see a message saying "TagManager.Inject.GTM-ABC123 set to mydomain.com" when you set it, and something like "TagManager.Inject: Blocking GTM container on page mydomain.com/page matching regex mydomain.com"

If needs be, I will do a quick screen recording session to show on it works.

0
Fixed

Looks like the "Inject" feature just adds the GTM snippet but does not fire a gtm.js event

Julius Fedorovicius 5 years ago updated 5 years ago 4

The result: no Pageview event in the Preview and debug mode. This was tested on a website that had no GTM snippet (or dataLayer) added to the source code.

Answer

Fixed for next release!
It was a matter of execution context - I had to review my approach slightly and it's even better now.

0
Fixed

Issues with Regex Validation in GTM

Henrik Söderlund 5 years ago updated 5 years ago 7

The regex validation is not working on my end - is this a conflict with other extensions, or something else? See error message below.

Image 155

Answer

Fixed! It was caused by the closure compiler I use to optimize the code before releasing a new version.

Version 2019.8.13 is awaiting Google's approval and will be deployed shortly.

0
Declined

Add checkboxes for QA in GTM to show that you have checked a tag, trigger or variable before publishing.

Nick Guebhard 5 years ago updated by Supermetrics Support Team 5 years ago 2

Just when reviewing changes that someone else has made or when reviewing your own changes, it's difficult to keep track of what you've checked and what you haven't.  This would help with the QA process.

Answer

I will gradually continue to improve the rich annotation feature so it will be possible to add a "status" annotation with a flag (icon/color) about anywhere you want.

0
Fixed

GTM injection injects container on all pages

James Cottrill 5 years ago updated by Supermetrics Support Team 5 years ago 3

When I enter the regex of the page I want to inject the container onto and click enable

Image 94

(Blanking to protect client anonymity)

The container is injected onto every page:

Image 95

The container injection persists when I click to disable the container.

Answer

Fixed for new release.

0
Fixed

GTM direct links not works

Timur 5 years ago updated by Supermetrics Support Team 5 years ago 5

I use direct links to gtm tags/variables mostly in google sheet. When add-on in on, it changes urls in tricky way. Sometimes it redirect me to variable folder, sometimes to previous used tag. If you couldn't replicate bug, I'd record screencast.

Answer

Fixed for the next release.

0
Fixed

Error Da Vinci Tools not working

Vladimir 5 years ago updated by Supermetrics Support Team 5 years ago 3

I have the following errors. Da Vinci Tools are loaded, but don't work

Image 90


Image 89

Image 91

Answer

A new release is being deployed at this time. Since I have made quite significant changes and optimization - and I wasn't able to reproduce the problem - please make sure you have the latest version (Polymath v2019.6.19) and let me know if you still run into this issue.