0
Answered

Heat map

Andrey_Pol1991 5 years ago updated 5 years ago 4

Hi from Russia!


I don't get how to activate a heat map http://prntscr.com/p4u6n1, so i see no button to push on.

Is there any secret button or i should buy something... help pls.

Answer

With the latest version I just released, you should see something like this - there's a thermometer icon which you can click to toggle between various styles of heat maps. If it still doesn't work after upgrading to v2019.9.11 let me know.

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Fixed

Icon for the new "Google Ads Calls from Website Conversion" tag is missing

Carlos Escalera Alonso 5 years ago updated by Supermetrics Support Team 5 years ago 2

Not urgent, but the Icon for the new "Google Ads Calls from Website Conversion" tag is missing

Image 208

Answer

Thanks for reporting this! I have updated all icons and this will be fixed in the next release.

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Fixed

Switching accounts in GTM broken

Simon Rumble 5 years ago updated 5 years ago 5

With Da Vinci Tools enabled in Chrome, switching between Google accounts no longer works. Either using the GUI or manually changing the authuser number in the URL (https://tagmanager.google.com/?authuser=0). It fails in both directions with two accounts logged in leaving you stuck in the one you had logged in. Confirmed it's DVT by disabling extension and refreshing, where it works again.

In case it's relevant, one account is a paid GA360 account while the other is a free one.

Image 204

Answer

I revised it again - I'm pretty sure it's fixed now! (for the next release)

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Fixed

Invalid regex error on non-regex field in templates

Simon Rumble 5 years ago updated by Supermetrics Support Team 5 years ago 1

This field isn't a regex field but it gives an error indicating it is. This is inside the Permissions tab for a variable template.

Image 203

Answer

Thanks Simon - I already fixed this for the next release, coming up very shortly. See here: https://support.davinci.tools/communities/1/topics/771-invalid-regex-error-on-non-regex-field

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Fixed

Weird "activity spinner" icon in Google Ads

Henrik Söderlund 5 years ago updated by Supermetrics Support Team 5 years ago 2

Whenever an action is performed, Da Vinci changes the native activity spinner to something that looks really buggy. This has been seen the last month or two on our end. See the blue spinner icon (it spins too) below (highlighted with pink marker square).

Image 168

Answer

Fixed for next release! It as a simple CSS conflict.

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Fixed

invalid regex error on non-regex field

John McGowan 5 years ago updated by Supermetrics Support Team 5 years ago 2

Hey Stéphane! I'm assuming this is a Da Vinci Tools error and not a GTM error? I see a popup showing a regex error when I've specified for the condition to be 'contains' instead of 'matches RegEx'. See screenshot:

Image 165

This was fixed easily with the following, but still thought I'd raise it :)

Image 166

Answer

Fixed for next release!

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Fixed

HeatMap Problem

kontakt 5 years ago updated 5 years ago 14

I've have a major problem with Heat Maps. They doesn't work either on mac or windows with the latest version od Da Vinci Tools.

Is there any update comming?

Answer

Fixed for next release. The HeatMap feature parses the numbers shown in the report. Some locales, like Polski, use a space as the thousand separator and this was causing some parsing issue. Eventually, I might get the metric values directly from the underlying JavaScript data structure.

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Fixed

Injector not injecting on sites with GTM already enabled.

James Cottrill 5 years ago updated by Supermetrics Support Team 5 years ago 10

I'm currently not able to inject onto any sites with GTM already enabled


It looks like the fix to Julius' bug has created a bug in whilst injecting on sites with GTM already enabled.

Answer

Ok - I just double checked:

  • I picked any GTM container, clicked on the Inject button, and typed stephanehamel.net
  • I opened a new browser tab and navigated to stephanehamel.net
  • The browser console says "Da Vinci Tools: Injected GTM container GTM-ABC123 - other containers are blocked."

Please do the following:

  • check if there are any errors in your browser console where a container should be injected
  • type chrome:extensions in a new browser tab, enable "Developer mode" (switch at top right of page)
  • for Da Vinci Tools, click on the "htm/background.htm" link - this will open a debugging/trace window similar to a browser debug console where you can see if there are any errors.

Let me know if you see anything special. You should see a message saying "TagManager.Inject.GTM-ABC123 set to mydomain.com" when you set it, and something like "TagManager.Inject: Blocking GTM container on page mydomain.com/page matching regex mydomain.com"

If needs be, I will do a quick screen recording session to show on it works.

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Fixed

Looks like the "Inject" feature just adds the GTM snippet but does not fire a gtm.js event

Julius Fedorovicius 5 years ago updated 5 years ago 4

The result: no Pageview event in the Preview and debug mode. This was tested on a website that had no GTM snippet (or dataLayer) added to the source code.

Answer

Fixed for next release!
It was a matter of execution context - I had to review my approach slightly and it's even better now.

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Fixed

Issues with Regex Validation in GTM

Henrik Söderlund 5 years ago updated 5 years ago 7

The regex validation is not working on my end - is this a conflict with other extensions, or something else? See error message below.

Image 155

Answer

Fixed! It was caused by the closure compiler I use to optimize the code before releasing a new version.

Version 2019.8.13 is awaiting Google's approval and will be deployed shortly.